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​Accreditation contact person

Each program is expected to designate one individual as the program’s contact person, who serves as the communication link between the program and Conjoint Accreditation Services.

In addition to the communication role, there are other accreditation responsibilities that may be part of the contact person’s role or may be shared among different program personnel. The following suggestions may assist programs in assigning the accreditation responsibilities.

Be informed – Contact Conjoint Accreditation Services for an orientation to the Requirements for accreditation or to explore the possibility of observing a program visit to learn about the accreditation process. Ensure that the program has the most recent version of the Requirements for accreditation as well as the important Guidelines and advisories for the most up-to-date communiqués.

Familiarize yourself with the program’s accreditation history and current accreditation status, any reporting requirements, and all previous program assessment reports. Ensure that the program takes timely action on gaps and issues identified in the reports.

Establish a monitoring system – Monitor the program’s compliance with the Requirements for accreditation. Establishing a system to review specific criteria throughout the year will facilitate the monitoring of compliance. When making changes to the program, consider their impact on the program’s compliance with accreditation requirements.

For example, before finalizing promotional material about the program, verify that criterion 2.1 will be met, i.e., that prospective students are provided with accurate information on the profession, the nature of the program and the costs. Use the templates available to record evidence of ongoing monitoring and actions taken between survey visits.

Engage all personnel – Share the load! All personnel contribute to the quality of the program. Include accreditation in the institute’s and the program’s quality goals and involve program personnel in the ongoing/yearly review of the program’s compliance with the Requirements for accreditation.

When preparing the program’s submission for its regular accreditation survey, assign sections to program personnel. Encourage program personnel (didactic and clinical) to participate on accreditation surveys of other programs.

Integrate stakeholder feedback – Ensure that the program’s systems are designed for continuous quality improvement. Seek input from all the program’s stakeholders. Obtain evaluation data for individual program components, e.g., course evaluations, on an ongoing basis, and conduct overall program evaluations on a regular basis.

Document the analysis of the data collected from these evaluations, including program strengths and areas for improvement. Use the templates available to record timely program improvements between survey visits.

Communicate with us – Consider Conjoint Accreditation Services as a resource – feel free to contact Conjoint Accreditation Services or your assigned survey manager regarding questions related to accreditation. Disseminate information on accreditation to all program personnel (didactic and clinical). Notify the secretariat of any major changes that relate to critical criteria, e.g., addition of clinical partner sites.