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Compliance Advisor


Ottawa, ON

Business Unit:

Legal and Governance

Reports to:

Director, Legal Services


Permanent / Full Time

Overall job purpose:

The role of the Compliance Advisor is to ensure that CMA’s regulatory transactions follow all relevant legal and internal rules, and professional industry standards. As a member of the legal team, the role reports to the Director, Legal Services and for privacy matters, the Chief Privacy Officer.

The role of the Compliance Advisor has two levels of responsibility: (1) compliance with external rules, such as legislation, that are imposed upon CMA as an organization (e.g., privacy, lobbying, corporate). The role does not include compliance with statutory financial or tax requirements. (2) Internal compliance with internal systems of control and mitigation (e.g., insurance). The role could also be a resource in supporting CMA governance and legal functions at an administrative level when needed.

Key responsibilities:

  • Develop and implement effective compliance programs for Level 1 and Level 2
    • Level 1: To develop compliance programs related to federal, provincial and municipal lobbying; privacy;
    • Level 2: To develop compliance programs related to insurance renewals and applications and provide other administrative support
  • Ensure the integrity of all compliance processes by promoting industry and best practices
  • Monitor (including auditing of processes, practices and policies) compliance activities
  • Identify potential areas of compliance vulnerability and risk, and develop corrective and mitigation action plans
  • Respond to alleged violations, internal and external inquiries, including assessing privacy access requests and complaints and provide recommendations to the Director, VP Legal and Governance and or CPO as the case might be
  • Develop and manage in concert with the Director, Legal and the VP, Legal and Governance and CPO, and other internal stakeholders in the Department of Patient and Public Advocacy for areas such as Lobbying employee training; provide tools, guidance and support across the organization
  • Draft and revise for approval by supervisors’ relevant policies and guidelines, based on research into best practices and applicable statutory requirements
  • Collaborate with all departments to proactively address potential compliance issues, especially with the Patient and Public Advocacy department
  • Provide timely advice and support on compliance to facilitate and enable the CMA’s advocacy with governments
  • Keep up to date on industry standards and best practices
  • Analyze and interpret legislation, bills and jurisprudence relevant to the role
  • Provide reports as directed to senior management on the operation and progress of compliance efforts
  • Liaise with relevant organizations and external resources as warranted; attend relevant standing committees (e.g., privacy and security); participate in relevant ad-hoc working groups

Key skills and competencies:

Core competencies:

  • Communication
  • Creativity and innovation
  • Customer / member focus
  • Results oriented
  • Teamwork and collaboration

Additional skills required for the role:

  • Experience in risk and/or compliance management
  • Experience with lobbying requirements
  • Experience with privacy and election legislation, insurance renewals, and corporate filings an asset
  • Excellent communication skills and judgment
  • Knowledge of Microsoft Office, SharePoint, Excel, PowerPoint
  • Integrity and professional ethics
  • Business acumen
  • Excellent teamwork skills
  • Bilingual (French/English)
  • Diligence and extreme attention to detail
  • Sensitivity to potential breaches in compliance
  • Experience in reading legislation and working with legal counsel
  • Legal training an asset e.g., paralegal, law clerk


  • A Bachelor’s degree is required or equivalent post education with extensive relevant experience. A Master’s degree is considered an asset.


  • Minimum of 5 years of relevant experience

Date Posted:

Application Deadline:

  • June 8, 2018

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

CMA is an equal opportunity employer and will reasonably accommodate people with disabilities during the recruitment, assessment and hiring process.