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My CPD Activities – FAQ

Important update (June 14, 2017)

For members who have opted for automatic credit transfer to CFPC, we are pleased to share that Mainpro+ credits for POEMs, CMAJ, DynaMed Plus, InfoPratique and the MAiD foundational online course, for the time period of June 20 2016-March 31, 2017, have now been uploaded to your Mainpro+ holding area. To finalize the credit entry process, you must do the following:

  1. Login to your Mainpro+ account.
  2. Click Holding Area in the top menu, or select the activity from the Incomplete CPD Activities section on your main dashboard.
  3. Select the activity from the Holding Area or Incomplete CPD Activities section.
  4. Answer questions 1–6 in the Impact Assessment Questionnaire.
  5. Click Submit.

Mainpro+ credits will not be applied to your account until these steps are complete.

For questions related to Mainpro+, contact CFPC at or 1-800-387-6197 ext 560.

For questions related to Continuing Professional Development for CMA members, contact the Member Service Centre at or 1-888-855-2555.

We apologize for the extended processing time and thank you for your understanding.

How do I get my Mainpro+® certified credits transferred?

We can forward your credit information to the College of Family Physicians of Canada (CFPC) on your behalf. You will need to provide your CFPC membership number under your Account Settings. If you allow us to transfer your credits to the CFPC, please do not claim Mainpro+ credits earned from activities with the CFPC.

If you prefer to report information directly to the CFPC, please contact them at CFPC.

Why are there discrepancies between the CFPC total and our results?

The credits earned are transferred to the CFPC only on a quarterly basis.

How are the Mainpro+ credits calculated?

Please consult the CFPC Web site for details regarding their Mainpro+ program.

When are the Mainpro+ credits transferred to CFPC?

Once you have registered your membership number in your profile Account Settings, we will store the Mainpro+ certified credit information acquired from activities as part of your profile and transfer your credit total for the current year on a quarterly basis (as of the second Wednesday of January, April, July and October).

Who is responsible for awarding Mainpro+ certified credits?

The CFPC is responsible for awarding credits. Any disputes as to the total number of credits accumulated must be resolved directly with the CFPC.