Phishing is attempting to get information like usernames, passwords, and credit card details by pretending to be a trustworthy entity in an email or instant message.
- Do not provide confidential personal or financial information to anyone in an email.
No one from the CMA, Joule or MD Financial Management will ever email to ask you for passwords, account numbers or personal information.
- Never include your account number or password in emails.
- Be suspicious of email attachments from unknown sources. If you do not know or recognize the sender of the email, do not open the attachment.
- If you are unsure of an email’s authenticity, delete it.
- Do not set your email program to “auto-run” attachments. Always check that emails you have received do not contain viruses by running your anti-virus software when an email attachment is received.
- Ignore all emails with links to websites requesting personal or financial information. If you receive one, delete it immediately.
- If you are suspicious about an email that appears to have been sent by the CMA, Joule or MD Financial Management, contact the Member Centre immediately (email@example.com or 888 855-2555).