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Please note, as of May 2016 this page is no longer being updated, but will remain online for reference and research purposes.

Referrals and consultation

Improving the referral and consultation process between physicians is critical to facilitating timely access to specialty care.

Referral and consultation improvement initiatives are underway across Canada.

Referral and consultation process toolbox

Referral and consultation process toolbox

Our Referral and consultation process toolbox showcases successes and illustrates lessons learned. The tools describe different approaches to addressing challenges related to referrals and consultations. You decide on the best combination to suit your needs.

The toolbox was made possible through a financial contribution from Health Canada.

Intraprofessional communications
Improving communication between physicians is key to effective referrals and consultations.

Central intake
Centralized and coordinated referral resources can speed access to specialty care.

Physician directories
Not knowing who does what is a common barrier to timely access to specialty care.

Measuring wait one
Wait one measures the time from referral to the first visit with a specialist.