Improving efficiency by integrating authorization request forms with the provincial electronic medical record
The problem
Physicians are required to fill out special authorization request forms for patients to access certain therapies covered under the Newfoundland and Labrador Prescription Drug Program (NLPDP) of the Department of Health and Community Services. These traditionally have been filled out on paper, which is a time-consuming and inefficient process. Currently, the NLPDP is working with its service provider to create an online portal where physicians can log in to complete and submit these forms electronically.
The solution
Through this initiative, the Newfoundland and Labrador Medical Association (NLMA) will integrate the new NLPDP online portal with the provincial electronic medical record (EMR) to pre-populate forms automatically, to the extent possible. This integration will also help minimize the need for login credentials and pass notifications from the online portal directly to the EMR. Ultimately, forms will be submitted digitally and, through intelligent pre-population of clinical information, save time and improve efficiency.
“As a family physician, I see first-hand the impact administrative burden can have on a medical practice. This integration will help improve physician efficiency in filling out the forms required for patient coverage under the provincial drug plan. By lessening unnecessary paperwork and administrative tasks, physicians can work toward avoiding burnout and can get back to the purpose of medical practice – caring for patients.”
The innovators
The NLMA is a non-profit professional organization funded primarily by its members. It represents the political, clinical and economic interests of the province’s medical profession.