Six Lessons on Fighting Burnout from Boston's Biggest Hospital

Executives at Boston’s Massachusetts General Hospital share the successful strategies they used to fight burnout among the emergency department team during the pandemic. The authors suggest that their strategies can offer inspiration to other organizations aiming to address burnout. Their six strategies to address burnout are ensuring that team members’ work is rewarding, providing autonomy, prioritizing fairness and transparency, ensuring reasonable workloads, fostering a sense of community and demonstrating consistent values.

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Burnout Organizational wellness