Canadian Medical Assocation

Need support?

We encourage you to reach out to your provincial physician health program if you need personal assistance or are in distress.

Select your province below for more information:

Alberta

Physician and Family Support Program

Available 24 hours a day, 365 days a year
(Provides some service to Yukon)

877-767-4637
pfsp@albertadoctors.org
www.albertadoctors.org/services/pfsp

Alberta’s Physician and Family Support Program (PFSP) offers a 24-hour assistance line operated by an external contractor to maintain confidentiality. You can discuss personal and professional problems with a physician who understands the issues that affect physician health — and will work with you to identify the best resources for your needs. In addition, PFSP can help you access a province-wide network of qualified counselling professionals. Long-term support and resource coordination is also available.

British Columbia


Physician Health Program

Available 24 hours a day

800-663-6729
info@physicianhealth.com
www.physicianhealth.com

A master’s-level intake counsellor will identify your needs and arrange a phone appointment with a program intake physician, who will help further clarify your goals. The program also gives physicians, trainees and their dependents access to a limited number of in-person or over-the-phone counselling or coaching sessions per year at no charge. Services are available to any registrant with the College of Physicians and Surgeons of British Columbia.

Manitoba

Doctors Manitoba Health and Wellness Program

Physician and family support
Available 24 hours a day

844-436-2762
www.docsmbwellness.org

MD Care

Psychiatric access
204-480-1310

Physicians At Risk Hotline

24-hour confidential answering service
204-237-8320

Physicians At Risk is a free, confidential peer assistance program offering you and your family assistance with social, marital, financial, behavioural or chemical dependency issues.

New Brunswick

New Brunswick Medical Society’s Physician Wellness Service

Bilingual services, available 24 hours a day and 365 days a year 

877-418-2181
santehealth@nbms.nb.ca

This free, confidential service is available to New Brunswick Medical Society members and their families. The service works with inConfidence, a national employee and family assistance program, to offer access to highly qualified health care professionals located across Canada. All information is kept in the strictest confidence and will not be shared with anyone.

Support is available for a variety of concerns, including those related to work, family and relationships, finances, mental health, parenting and childcare, grief and loss, addiction, emotional well-being, and midlife and retirement.

The New Brunswick Medical Society also offers support services to physicians by physicians through our peer-to-peer mentoring program and MD4MD program.

Newfoundland and Labrador

Physician Care Network

Newfoundland & Labrador Medical Association member and family assistance program
Available 24 hours a day, 7 days a week

877-418-2181 (toll-free)
709-726-7424 for login details
nlma@nlma.nl.ca
www.nlma.nl.ca/Wellness/InConfidence

This program offers round-the-clock, toll-free access to trained counsellors and online resources. It provides monitored referrals and, for additional fees, a substance abuse program. There is no formal program for emergencies.

MDLink Primary Care Program

800-563-2003 (toll-free)
709-726-7424
mdlink@nlma.nl.ca
www.nlma.nl.ca/Wellness/MD-Link

This program matches physician patients with family physician providers. You can refer yourself to this program by contacting the MDLink coordinator. This is not an urgent or emergency service.

Nova Scotia

Professional Support Program

855-275-8215
902-468-8215
professionalsupport@doctorsns.com
doctorsns.com/benefits/professional-support

Expect a response within two business days and an appointment within three or four days, depending on urgency and your schedule.

Ontario

Ontario Medical Association Physician Health Program

Available 8:45 am to 5:00 pm weekdays
(Confidential voicemail monitored by program staff outside these hours)

800-851-6606 
php.oma.org

The Ontario Medical Association (OMA) Physician Health Program offers an array of services to OMA members. Highly trained, master’s-level intake staff will respond by phone, email or in-person depending on your situation and the nature of your request. The program’s medical physicians supervise calls and are available to speak to you.

Prince Edward Island

Physician Health Program

Confidential support
Available 24 hours a day, 7 days a week

800-663-6729 (toll-free)
http://mspei.org/PhysicianHealth

This program supports and advocates for PEI physicians, resident doctors and medical students as well as their partners and dependent children. Get support with relationship and workplace issues, mental health, career and life transitions, substance use, concerns for colleagues, burnout, stress management and conflict resolution, and financial issues.

Quebec

Quebec Physicians' Health Program (PAMQ)

Available 8:45 am to 4:45 pm weekdays
9 am to 5 pm weekends and statutory holidays

514-397-0888 (Montreal area)
800-387-4166 (elsewhere in Quebec)
info@pamq.org
www.pamq.org/en

During weekday office hours, requests by phone and email are passed on to the physician advisor who will identify problems, determine needs, recommend appropriate resources and make individual referrals for evaluation and treatment purposes. The physician advisor is on call weekdays from 8 am to 8 pm and on weekends and statutory holidays from 9 am to 5 pm (voicemail with callback).

This confidential service is not an emergency service.

Saskatchewan

Physician Health Program

Available 8 am to 5 pm

800-667-3781 (in province)
306-244-2196
www.sma.sk.ca/programs/44/physician-health-program.html

brenda.senger@sma.sk.ca (Director of Physician Support Programs)

On first contact, you’ll discuss your concerns and decide whether referral to an outside agency or direct intervention by the program is best for your circumstances. Further contact may involve a triage assessment of you (and your family). A treatment plan will be established post-assessment.

Confidential contact or referrals can be accessed through the program director at the Saskatchewan Medical Association or through any committee member.