Canadian Medical Association

This booklet from the UK National Health Service is a practical learning resource for those planning and managing change. It aims to encourage managers and clinical professionals to reflect on and share their learning and experience of what helps and hinders successful change in pursuit of quality health services. Drawing on a focused summary of selected models, it explores what has been learned so far about the successful management of change.

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Change management Leadership and professional development Governance tools Policies, standards and best practices Measurement and outcomes

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