The Evolving Role of the Chief Wellness Officer in the Management of Crises by Health Care Systems: Lessons from the Covid-19 Pandemic
NEJM Catalyst Innovations in Care Delivery
When chief wellness officers were incorporated into the emergency command structure, organizations were often better equipped to identify employee needs during the COVID-19 pandemic. Chief wellness officers were key in identifying sources of worker anxiety, providing adequate support resources and assessing the impact of the pandemic on physician well-being.
Topics
COVID-19 wellness resources Organizational wellness Crisis management
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