Canadian Medical Association

This guide helps organizations protect their employees’ psychological health and safety (PH&S), providing a logical approach to moving forward with PH&S strategies based on the best information currently available. It walks through the steps of planning and implementing workplace interventions to protect PH&S and presents tools for taking action. These include reports that offer detailed guidance as well as skill-building websites and sources of additional practical knowledge. The guide also includes stories that illustrate how workplaces have tackled PH&S.

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Physical, psychological and cultural safety Organizational wellness

This article looks at how team-based conflict resolution is becoming more popular among health institutions. This represents a shift from working with individual physicians one-on-one to involving the entire staff in meetings and workshops.

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Conflict management and prevention

This booklet from the Canadian Medical Protective Association describes the requirements and processes for reporting adverse events and close calls, and the best approach for reviewing these events. It also explains how health care providers can foster a culture of safety within a hospital or institution, regardless of their role or position in the reporting and review process.

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Policies, standards and best practices Physical, psychological and cultural safety

This guidebook, endorsed by the College of Physicians and Surgeons of Ontario and the Ontario Hospital Association, addresses concerns raised in a growing body of literature about the behaviour of health care professionals and its impact on patient outcomes. The guidebook offers tools that can be adapted to help workers in a variety of educational and health care delivery settings. While the guidebook focuses primarily on physicians in Ontario, it could be adapted to apply equally to all members of the health care team and health care professionals in other jurisdictions.

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Relationships

The Practice Guide of the College of Physicians and Surgeons of Ontario articulates the health care profession’s values and the principles of medical practice. It also provides assistance to medical professionals in determining their specific duties and the reasons for those duties. Finally, it organizes the College’s existing policies within a principled framework and provides a basis for new policy development.

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Relationships

This article explores the concept of resilience and its potential relevance to medicine. It  looks at the dimensions of resilience and their ethical importance to effective professional practice, and considers whether a focus on resilience might be useful in medical training.

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Resilience

Pagination

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