Canadian Medical Association

This guidebook, endorsed by the College of Physicians and Surgeons of Ontario and the Ontario Hospital Association, addresses concerns raised in a growing body of literature about the behaviour of health care professionals and its impact on patient outcomes. The guidebook offers tools that can be adapted to help workers in a variety of educational and health care delivery settings. While the guidebook focuses primarily on physicians in Ontario, it could be adapted to apply equally to all members of the health care team and health care professionals in other jurisdictions.

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